There are several key items that need to be verified in order for the system to work the way you desire it to. The system requirements are as follows:

 

Pop-Up Blockers
Please verify that you allow pop-ups when accessing our site. All reports open up in a window that is technically a pop-up. There are several different tools used for this, Google, MSN, Yahoo, Fire-Fox and Internet Explorer all have pop-up blockers. For Google, MSN & Yahoo, there is an icon on your toolbar that allows for the blocker to be turned off on sites that you visit. For Internet Explorer & Fire-Fox, the pop-up blocker is controlled in the “Tools” menu at the top of your browser.  For a complete step-by-step process on how to setup your Pop-Up Blocker, please visit http://www.sagecpc.com.com
 
Temporary Internet Files
When working on a project web site, cad files, sketches and documents all download to your machine. There is a setting in your control panel for “Internet Options” that allow you to reserve space for the browser based actions. Please verify that you allow at least 250 MB for temp space. This will keep your machine running quicker on the web and will guarantee documents will open more efficiently.

Disable Automatic Form Filler
When addressing an item of correspondence, you need only start typing the persons last name, at which a drop down appears with the team list to select from. You need to disable auto form filling on some systems or browser settings to keep them from interfering with the type ahead control. This is also located in the Internet Options within the control panel or on your preferred toolbar.

 

Internet Explorer
Internet Explorer has new features that verify all web sites are not trying to steal your personal information. You will achieve better performance if you add *.SageCPC.com to  “Trusted Sites”. .

Adobe Acrobat of PDF File Utility - PDF Usability
All Reporting and printing from the site is created using Crystal Reports and generates a PDF file. You will need to have a PDF reader installed on your machine to utilize printing for action items or reports.

System Generated Email – Check you Spam Box or Filter

StratusVue tools will generate an email whenever an item is transmitted or sent. The “To” party or anyone cc’d to the item will receive a notification. All StratusVue emails for system-wide notifications from the same address: support@SageCPC.com